Track requests, access documentation, and more! Hello everyone!
We'd like to formally announce how much we love our support ticket system (Freshdesk) and a reminder that we're building system documentation there.
This thing is great. On average, our office has about 80-120 active requests at any given time. Freshdesk has given us a way to keep all of this organized, and also give us a way to see what each person here is working on at any given time.
If you haven't no