September 4, 2015


If your case is still pending, read on, as action is required by Sept 15th.



As many of you know, during last year's holiday season there were a barrage of lawsuits stemming from an unscrupulous law firm in IL that targeted out-of-state retailers.  The lawsuits aimed...

March 23, 2015

One common question that has come is what stores can do if they have "personal" subscriptions, which they want to convert to "commercial" subscriptions.  


This is the process laid out by the team: 


The first step is to set up your ne...

March 19, 2015

I'm afraid this email has been a long time coming. We tried the carrot and most of your bit, but at long lastThe Wine Advocate has begun to employ the stick for those who held out.

If you received a polite email from Matilda @ saying that you...

March 5, 2015

We hope you’re all well!  In the past couple of weeks we have had a number of announcement-worthy things to occur that we wanted to share with you:

Bon Voyage, Simon!
As many of you know, Simon Lee has left our support/project management team as of last Friday.  In th...

August 15, 2014

If you’re investing money in a Wine-Searcher sponsorship or with cost-per-click (CPC) sites you probably want to know your return on the investment (ROI).  Luckily, we create and integrate Google Analytics (GA) accounts with all sites on our network so you can make the...

July 7, 2014

Promote your Seasonal Selections

Old and irrelevant promotions will drive customers away when your website looks like it hasn’t been updated in months.  It’s important to keep your customers in mind all year round, especially during seasonal transitions.  To avoid you...

June 27, 2014

Track requests, access documentation, and more!

Hello everyone!

We'd like to formally announce how much we love our support ticket system (Freshdesk) and a reminder that we're building system documentation there.

This thing is great.  On average, our office has...

November 21, 2013

It's come to our attention that in your Google Analytics accounts you'll see some new sections for "demographics" and "interests".  If you click on these sections, which are intended to show more personal information about site users (e.g. age, gender, etc., you'll not...

February 21, 2013

We have been having a problem with Amazon regarding the following products:

·         Tequila in gun shaped bottles, including: Old Carbine, AK-T, Caliber, Hijos
·         Any product with “moonshine” in the title...

December 4, 2012

This update is past overdue, and many of you are already aware of the staff changes in the Cambridge, MA office.  But in case you haven't heard, Samantha Robertson and Amanda Leonard, the primary point people for the development of new websites and support of existing...

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Tel : 617-864-1677

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